Raise an enquiry

Before raising your enquiry with us, please have a look through the Terms and Conditions and Frequently Asked Questions for this promotion. If that doesn't answer your question, please fill in the checklist below. If you can check all of the points, then you can click through to the enquiry form. We'll give you an enquiry reference number, which you'll need to keep in case you want to get back to us.

Enquiry checklist

Please tick all the boxes that apply:

I'm enquiring specifically about the npower Refer a friend promotion
I have read the Terms & Conditions and Frequently asked questions for this promotion, but they don't answer my question.
I've checked my email spam or junk folder to make sure I haven't missed any emails from you.
I'm not asking after my reward if it's been less than 120 days since the switch to npower — I realise it takes that long before we receive our rewards.
Go to enquiry page

npower is a registered trademark and the trading name of Npower Limited (registered in England and Wales No. 3653277 and associated companies). Registered office: Windmill Hill Business Park, Whitehill Way, Swindon, Wiltshire, SN5 6PB.

* You and your friend/family member will both receive a £40 Amazon.co.uk Gift Card** within 120 days of their supply start date if they switch both their gas and electricity supply to npower. If your friend/family member switches a single fuel (gas or electricity) to npower you and your friend/family member will receive a £20 Amazon.co.uk Gift Card** within 120 days of their supply start date